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Website Terms and Booking Policy

1. Introduction

This website is operated by Madrigal Or investments ltd (\"the company).

By using this website, you agree to the terms and conditions outlined below.

The website allows users to book stays at the Company’s accommodation units.

2. Services Offered

Booking accommodation nights in apartments managed by the Company.

Displaying information, prices, images, and availability.

Confirmation is provided automatically or manually, depending on availability.

3. Booking Process

Select dates, fill in personal details, and make a secure payment.

After completion, a confirmation email will be sent to the provided email address.

The Company reserves the right to reject a booking at its reasonable discretion.

4. Cancellation Policy

According to the Israeli Consumer Protection Law, 1981 and the Consumer Protection Regulations (Cancellation of a Transaction), 2010:

❌ No cancellation right for accommodation services on a specific date (Section 14C(d)(2)).

✔ Company Cancellation Policy:

- Up to 30 days in advance: 100% refund

- Between 30 and 14 days: 50% refund

- Less than 14 days: No refund

Cancellations must be submitted in writing to: [Email Address]

Refunds will be processed within 14 business days to the original payment method.

A handling fee may apply: up to 5% of the transaction or ₪100 (whichever is lower).

5. General Terms

Photos on the site are for illustration purposes only.

The Company is not responsible for errors in details entered by the user.

Any disputes will be settled in the competent courts of [Region/City].

6. Contact Us

For questions, cancellations, changes, or support:

📧 MadrigalRentals1@Gmail.com

📞972-53-3038809+

⌛ Available Sunday–Thursday, 08:00-23:00

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